Testimonials
'Love the personal touch to each package that is sent!' Peter - New Zealand
'I liked knowing that my order had been received and I liked the way the goods were packaged. I bought the products for a gift and they loved it.' Tania - New Zealand
'Very quick shipping.' Marie - New Zealand
'I love the absolute oils, but also the choice of others to choose from. Service is fast and reliable.' Julia - New Zealand
'Great customer service - from contacting you for help to the final order. Thanks!' Dion - New Zealand
'Product is fantastic, service A+++' Leah - New Zealand
'I am so glad to have found your website! It's been a challenge finding ways to send gifts to my parents (mailing things just doesn't work), but your website had so many nice things that I"m sure my mother will love that I now have another option.' Evelyn - United States
'Great job - keep up the good work and thank you!' Sheryl - New Zealand
'Friendly, kept informed. The products are great and well priced.' Laurel - New Zealand
'Your website is great and your service excellent.' - Charlotte - United Kingdom
'Excellent products and service couldn't be improved - A+. My 3 granddaughters just loved the turbans - as did also their parents I might add -not so many towels used!' Margaret - New Zealand
'...arrived in excellent order.' Pauline - New Zealand
Thanks the parcel arrived today. I continue to be overwhelmed by the attention to detail and the fantastic service I receive from your website....Keep up this amazingly refreshing website and highest levels of customers service!' Peter - New Zealand
'I have now purchased from you several times and it is an absolute pleasure to do business with you. All the best.' Brandi - New Zealand
'Good quality and very prompt, also great communication. I got gifts for my Mum & she absolutely loves them, such a special treat! thanks.' Natalee - New Zealand
'I appreciated the fact that you kept me up to date with where my order was at and also emailed details of the dispatch number etc so that I could follow up if the order was not received promptly. Also impressed with the little extra that came with the order. I can say that I love the oils I have ordered and will definitely be using your services again. Thank you'. Dawn - New Zealand
''Package received - I am very impressed with your excellent service - very many thanks. The Turbans look fabulous and I know my granddaughters will just love them.Thank you again' Margaret - New Zealand
'God I love Kiwi customer service ... nothing like it in the UK I am afraid! Thanks for your help. 'Prompt service, lovely range and fast delivery. All in all, great service. Thanks!'' Chrissy - United Kingdom
'You were welcoming and friendly.' Sarah - New Zealand
'Excellent products.' Raaj - New Zealand
'Great web site, will be back to purchase again and I am already recommending your site to my friends!' Peter - New Zealand
'I liked the emails notifying us of our order, friendly and informative service, and free samples. Very happy with the soaps & service. Stephen - New Zealand
'Great! Thanks for the personal email - nice touch!' Tina - New Zealand
''I was able to email queries from the other side of the world - UK - and receive quick responses and positive, Can Do approach to my request to have a parcel sent out etc. Many thanks.' Alice - United Kingdom
'Fast and effective shopping - Will use again.' Wayne - New Zealand
'The new liquid hand soaps I ordered have a very overwhelming scent - perhaps a little too strong, Otherwise, I am very happy with products - the added incense stick makes opening the box a lovely experience!' Sheryl - New Zealand
'Top quality products and the most professional back up service... can't recommend it to enough people. My boys loved the shampoo and conditioner because it doesn't foam up and they felt safe using it as it didn't get in their eyes. Still using the rose hip oil and its top quality.' Tracey - New Zealand
'You
are always there to help... the products I have used are wonderful. You
always let me know if items aren't in stock and will change them at no
extra cost, very good.' Sue - New Zealand
'Fab, thanks. By the way, I'm in love with my hair towel & the hair mask from Trilogy is spectacular! My hair hasn't felt this good for a long time! Sue - New Zealand
'I just wanted to say thank you so much for the quick delivery and the included book! I've just received my order and honestly had expected it to arrive at the end of the week. I will definitely be recommending you to many.' Sarah - New Zealand
'I've been meaning to email to say thank you for all your trouble with my last order. It arrived in time for my friend's birthday and she loves her divine face oil.' Jenny - New Zealand
'The
way you kept me informed about where my order was awesome, thanks. It
was a great relief. The order arrived really quickly as well' Julie -
New Zealand
'Simple website, easy to use, quick delivery.' Chris - New Zealand.
'I was really impressed - this has been the best online purchase I have ever had. It was speedy and I kept up to date as to the stage of my order. I will definitely purchase from you again.' Shelley - New Zealand
'Original, wide variety of products. Service was outstanding in terms of constant communication.' Mark - South Africa
'I just wanted to drop you a quick email to say that purchasing from Purple Sapphire was my first "internet" purchase I have ever made. Your service is nothing short of outstanding and to have my CD arrive a couple of days after ordering was fantastic. Thank you so much. I will be recommending your site to others.' Julie - New Zealand
'Very impressed with the way the company kept us up to speed on their processing of the order and then, because there was a delay, an added gift in the purchase. Great work. This is an excellent example of how to do business and a great pity others who simply "sell things" do not emulate your actions! ' Lexia - New Zealand
'Site is great - full information provided on all products. I will always provide support to ethical Kiwi suppliers above others. Fabulous effort. :-)' Susan - New Zealand
'Just love the personal details as they help make me, as a customer, feel acknowledged & appreciated. Thank you for your extra touches and efficient del.' Gill - New Zealand
'Had the product I was looking for. Service was helpful, kind and considerate.' William - England
'Your stock is of excellent quality & you have a beautiful site - easy to navigate through.' Raewyn - New Zealand
'I appreciate that they were wrapped very well in bubble wrap. I also appreciated the journal that was sent with the products. They were delivered within a good timeframe.' Sarah - New Zealand
'Liked the hand signed note. Keep up the good work. Nice to have shop safe logo and online shopping FAQ in the website. Cheers.' Jay - New Zealand
'Particularly liked the free delivery service and probably would not have bought without this incentive, as I live out of the cbd the brands you stock are not available locally so I know I am saving money and time as I don't have to drive into town to get them. The site was clear and easy to follow and had good info on the products, good that you stock NZ and pure products.' Linsey - New Zealand
'I just wished to say thanks for your recommendation to read "The Blossoming Heart". It is indeed a wonderful book. I think the verses at the bottom of each essential oil are just delightful and very uplifting and combined with the chakra points information it is a really valuable book for gentle self-care & care of others. I have found your service to be first class and I have loved all the products I have purchased from you.' Raewyn - New Zealand
'Excellent friendly communication. Raewyn was very nice to deal with. And I just love the products.' Carolyn - New Zealand
'I am a NZ'er living in London. I am constantly amazed at the poor quality of shopping on-line in NZ. When I found Purple Sapphire I was excited as it offered the gift I wanted. More importantly, the service was what good NZ service should be: helpful, kind, thoughtful and efficient. It was obvious that I was dealing with real people offering real service.' William - England
'Prompt and friendly service, also very fast delivery which was really good.' James - New Zealand
'Thanks for your help. I'm looking forward to receiving the goodies! I love your site - beautiful as well as practical and easy to use - don't get lost if you wish to back-track on the site to previously viewed items.' Raewyn - , New Zealand
'Once again, the prompt and friendly customer service sets Purple Sapphire above the rest. Well done and keep up the great job!' Jenny - New Zealand
'Great to do online shopping as my first experience - so easy!' Vicky - New Zealand
'All good. Thanks for the journal, just what I wanted. primo, as you lot say.' Paul - Ireland
'The help is great and the candle holders are wonderful. I am very happy and would use purple sapphire again and again!' Brandi - New Zealand
'User friendly web. Secure internet transaction (very important to me in choosing online purchase).' Laila - New Zealand
'The product works really well for my migraines I'm really impressed.' Morgan -, New Zealand
'Your service was fantastic. I really appreciated the extra effort you went to to get the gift pack I ordered to me quickly.' Haydn - New Zealand
'The incense included in the pack was a nice touch.' Melissa - , New Zealand
'Complimentary incense nice touch but maybe put what type it is so you can order it in the future if you like the smell of it.' Maree - New Zealand
'I love that you send a little incense stick with your orders. I think it adds a really personal, caring touch.' Sarah - New Zealand
'The speed of delivery was excellent and the service I received from Raewyn was outstanding. Thank you.' Charles - New Zealand
'Your service is great, it was lovely to get a stick of incense with my order... made me feel very special' :) Tina - New Zealand
'Great delivery time, friendly response with little personal notes included in order. Made me feel an important customer and I felt there was a genuine interest in my purchases. Thank you.' Gillian - New Zealand
'I like the fact that the product is every bit as good as described. I like the fact that product (purchased) doesn't have a fragrance to it. The service is good and I enjoy being able to buy online, something I am doing more of to avoid going to town!' Karen - New Zealand
'The efficient service was outstanding and the extra incense sticks were great. Your prices are the best I've come across, so far.' Julia - New Zealand
'I am part way through therapeutic massage studies combined with aromatherapy studies & I consider you have a wide range of oils & associated product.' Raewyn - , New Zealand
'I appreciated the prompt and friendly service and personal correspondence. I had read feedback listed on the website prior to ordering and found that my own experience matched all the positive experiences outlined by others. Thank you.' Jenny - New Zealand
'Easily accessible, great service and rapid dispatch of goods. Lovely selection of products. Particularly liked the genuineness of products i.e. were as advertised and of highest quality.' Gillian - New Zealand
'You have a great range of products - lots of it is great for the 'hard to buy for' and your service and delivery was outstanding. Can't complain about anything.' Wendy - New Zealand
'I have absolutely nothing to fault about my 2 purchasing experiences with you. Your site is relatively easy to use and your service has been above and beyond my expectations - keep doing that voodoo that you do so well... I'm now an officially confirmed long-term customer!' Kerry - New Zealand
'I thought that the service was outstanding - the CD arrived very promptly and was very well packaged with a lovely incense stick which was great! Was extremely happy with goods and service - Thank you very much!' Valerie - New Zealand
'The personal service is great - much nicer than something anonymous - even electronically!' Alister - New Zealand
'Thanks... your service has been outstanding.' Mark - South Africa
'Prompt service was excellent.' Gary - , New Zealand
'Just wanted to say a big thank you for the wonderful online shopping experience on your site. The products were easy to find and it was a very easy process to order them online. The products turned up in a very timely fashion, and the fact you used a ‘Track and Trace' postal method (without charging for it), is incredibly impressive.' Kerry - , New Zealand
'Love the free postage. Love the incense as it's not cheap and nasty like some on the market. Very professional service and gorgeous site too.' Tracey - New Zealand
'Great service, nice and prompt and no hassle.' Tony - New Zealand
'Excellent service as usual! I especially like the fact that you email me to let me know at what stage the delivery is at.' Lianne - New Zealand
'Was most impressed with the efficiency, packaging, and product - certainly a nice surprise to get the extra incense stick.' Robyn - New Zealand
'The gift I ordered for my friend is good, my friend loves it... I like your website very much, very pretty and informative.' Jun - United States
'I particularly liked the quick response time to my emails and friendly service.' Nicole - England
'I think it's really great that you have New Zealand items, using New Zealand 'ingredients'. I was particularly attracted by the natural side of your products. I would also like to say the service I received from you was exceptional.' Alison - Australia
'Your website is very well set out, easy to use and nice to look at. Thanks for your help.' Elton - New Zealand
'I got the bands today. Thank you for the very fast service' Vicki - New Zealand
'Great! Thank you.' Sang-jin - South Korea
'Your service exceeded my expectations many times over.' Chris -, United States
'Whilst I have only placed the one order so far, I was very satisfied with both the quality of the product and the price... I will be recommending Purple Sapphire to other people.' Louise -New Zealand
'Thank you so much for my candles and my shower gel, received this morning, I was so excited! Your products are beautiful and I will definitely be recommending you to everyone I know.' Paula - W, New Zealand
'I've passed your website along to my acunpuncturist who often plays Jeff Clarkson music during treatment. She said clients often inquire about his music but that she had never found a way to purchase his cd's in the States. I feel certain she will share your site with others. I will be sure to tell her of my positive experience with my purchase. Take care.' Laura - United States
'I am very satisfied with my purchase. I have added your web site to my favorite's list as I will most likely be using it in the future. You guys just keep up with what your doing (it's good).' Michelle - Australia
'Thank you, you went the extra mile for me and I am very appreciative. I really appreciate your help and will definitely recommend you to all. I'll certainly be using your website again.' Suzanne - , Australia
'There's nothing much I can say, other than I love the products. The quality is great and I enjoy using them. The service is excellent and even though it's an online service, it still feels personal and that there's communication when you need it.' Claire - , New Zealand
'The service was wonderful! Right down to the bath salts and incense. That was an added bonus. Thank you!' Megan - New Zealand
'Very happy with what I got - the cards are easy to use and the diagrams a good guideline.' Karen - New Zealand
'I liked that I was kept in constant email contact as to when my order was received, processed, and on its way.' Lianne - New Zealand
'Fine.' Ewan - Rarotonga
'I heard about you on 98.2 on the Gael Ludlow show... I am most pleased with your service.' Kay, New Zealand
'Exceptional service .... the inclusion of an incense stick shows that you value your customer. However, I suffer from migraine... but in my heart I greatly appreciated the gesture. Thank you.' Andrew - Australia
'The candles were great and the presenters and helpers who received them thought they were wonderful.' Brandi - New Zealand
'Wonderful and personal.' Meryl, New Zealand
'Absolutely beautiful pieces .... thank you.' Tracey - New Zealand
'... quality service from point of sale to delivery.' TeAroha - New Zealand
'I love the pillow ... thanks.' Gwenda - New Zealand
'Thank you! I received my goods quickly and in perfect condition.' Joanne - , New Zealand
'I think you have a wonderful site, and your service has been great.' Tanya - New Zealand
'Great products, efficient service. Thanks.' Gaye - New Zealand
'The eye pillow is just gorgeous.' Heidi - New Zealand
'Wow! fantastic service ' Joanne - , New Zealand
'Mum was pleased with the box and book.' Larina - New Zealand
'I got my order today and everything is perfect. I am so excited.' Dawn - , United States
'I loved the incense stick that was put into my package.' Shelley - New Zealand
'Very friendly and helpful. I don't think you could improve your service - especially with free shipping! Cheers.' Brandi - L New Zealand
'I shop alot on the internet and I was very impressed... great service, excellent products, I was so happy, I'll be using your services again in the future.' Megan - , New Zealand.
'I thoroughly enjoy the personal attention you add to your orders. I plan on ordering from you in the near future.' Beth - , United States
'Service was great and product range is extensive without being overwhelming.' Claire - New Zealand
'Cd was one that had been about for a very long time I felt it was a bit expensive but still love the music.... great service.' Joy - New Zealand
'To me the personal touch is essential in any business using the internet as a medium. Today as face to face interaction is marginalised by communication over the net, the feeling of dealing with real people as opposed to websites is invaluable. Your site promotes a personal atmosphere as does the follow-up.' David - New Zealand
'What fantastic service, I look forward to receiving my parcel.' Carol - Dunedin, New Zealand
'... excellent service, excellent quality and reasonable price.' Hilary - New Zealand.
'I found your personal service was beyond a retail store, but warm, caring and interested. I liked everything down to the wonderful incense gift you sent along with my order.' Dianne - P Hawaii
'Thank you for the goodies - they have just arrived and smell absolutely wonderful!' Tanya - New Zealand
'Price was great and quality was fantastic.' Traci - New Zealand
'Service exceeded expectations hugely, haven't personally received items as they've been delivered to someone for birthday at the end of the month. But general impression was very good; lots of personal attention and care!' Emma - England
'As I suffer from dreadful hot sweats due to taking the drug Prednisone, I have found the Neck Cooler just wonderful, thank you so much.' Elaine - A New Zealand
'Absolutely wonderful... I received nothing but outstanding service... Ordering off the net leaves one a bit hesitant, not to mention when ordering from overseas. You guys answered all email enquiries promptly ... was thrilled upon opening the package and seeing the high quality...' Niki - H Japan
'Good value, interesting range of products.' Lyn - , New Zealand
'Love the products and the price is good... Looking forward to making more purchases from you in the future. Ever thought about a men's range?' Simone - New Zealand
'Liked the efficient and smart packaging - nice touch with the incense stick!' Cathy - , New Zealand
'The products are fantastic. I want a bigger jar of the body scrub stuff it's amazing!' Denise - New Zealand
'I was very happy with my purchases which are supposed to be for friends and family for Christmas presents, but I found myself saying 'I think I'll keep that for myself!' I love the thought of giving something unusual and different ...... Patti - Ireland
'The product was a gift, but looked beautiful and was wrapped well. The price was very satisfactory considering the quality of the product.' Tracey - Auckland, New Zealand.
'I just wanted to pop you a quick note to say I was very impressed with your products and service. I ordered a few little things and received them a couple of days later all in perfect condition. I will definitely be visiting your site again!' Kelli - New Zealand.
