Frequently Asked Questions
What are your accepted payment methods?
We accept Visa and MasterCard. Payment by cheque or online banking is available by request.
What is G.S.T. and do I have to pay?
G.S.T. is a Goods and Service Tax applicable for New Zealand customers.
Do you deliver worldwide?
We deliver to New Zealand, Australia, Pacific Islands, USA, Canada, United Kingdom, and some Asian and European countries.
Are there any taxes payable for receipt of my order in my country?
Your order may be subject to import duties and taxes, which are levied once your package arrives in your country. We do not collect duties and taxes. These charges must be rendered in order for your package to clear customs. For further information on your country's custom policies contact your local customs office.
Why has my order been declined?
If an order exhibits what we consider to be at risk characteristics, it will be declined. This decision is solely at the discretion of purplesapphire.com.
